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5 Key Takewaways from Content Marketing Retreat (#CMRetreat)

A couple weeks ago, I attended the 2nd annual Content Marketing Retreat (#CMRetreat) hosted by Fusionspark Media along with our Content Director at Weber Shandwick (@mydeadlyballoon). Having missed the first annual retreat, I was excited to finally head across the sound to beautiful Langley, WA for a day of big learning.

The Retreat exceeded my expectations on all accounts. Great location, stellar organization throughout the day, knockout food (holy homemade pumpkin bread) and of course most importantly, an all-star lineup made for an excellent trip.

Throughout the course of day one, attendees hear from Rod Brooks, Russell Sparkman, Tim Frick, Jayme Thomason, Chris Baggott, Pawan Deshpande, Mark Jacobs, Jeff Erramouspe, Simon Kelly and Robert Rose.


The crowd was a diverse group from all over with a slant towards those working in smaller organizations. Topics covered a wide range, from top level content marketing strategy to maximizing use of Google Analytics data to improve content optimization. While many conferences can drag at certain points, the short presentation structure followed by panel discussions made for a great format to maintain audience attention throughout.

Below are five key takeaways that stemmed from the Retreat.

1. Content Marketing is Not Rocket Science

Sorry, it’s just not. Does content marketing require smart analysis, technical insight, natural instinct for audience demands and the ability to piece everything together into a solid strategy? You bet, but it takes practice and requires that you are constantly thinking about how best to stay a step ahead of your audience and the competition.

2. Brands That Succeed at Content Marketing Fail…a Lot.

During his presentation on developing a step-by-step content marketing plan, Robert Rose emphasized the importance of establishing an office culture that embraces innovation. You, along with your coworkers or employees, need to feel that it’s okay to fail. In fact, you need to be realistic about the fact that success often stems from a series of smart failures where you’ve progressively learned more and more about how best to achieve your goals. The iPhone and iPad weren’t created overnight and neither will your strategy for how to sell X products or engage with Y number of people. Try and keep trying.

3. Data Is the Hidden Gem Behind All Good Content Marketing

It’s scary to me these days when a company or organization gives you a blank stare when you ask about website or engagement analytics. Data drives strategy. If you don’t have a benchmark and ongoing consistent measurement to track what content is resonating with which audience, you don’t have the fuel necessary to revamp your content marketing plan.

4. Curation is An Art Form

Successful curators have amazing taste. They know their audience’s taste like the back of their hand. They know the value of attribution, the importance of framing and how to deliver content to their target audience in the right format in a consistent fashion.

5. Content Marketers Understand the Difference Between Audience “Needs” and “Wants”

Rod Brooks did a great job putting this point on display. Rod is the CMO for Pemco Insurance. We all need insurance. We know that. Do we all like to talk about insurance on a daily basis? Nope.

What we do love to talk about is our family, friends and community. We love to discuss topics of shared interest that resonate across the board relevant to our safety and well being.

The same applies for your company. Stop trying to shove your audience’s needs down their throat and take a broader look at the shared values and interests of your target community. What type of content does this audience want? What do they care most about? THAT is your point of entry. That is your bridge to building trust and creating robust dialogue.

Thanks again to Russell Sparkman and all of the presenters. Looking forward to another fantastic gathering next year.

Are You Analyzing Your Competitor’s YouTube Videos?

NOTE: Post also appears on Waggener Edstrom’s Thinkers & Doers blog.

I’m a big fan of YouTube Insight.

As with most content published via social media, there is always a degree of trial and error – especially when it comes to video. It’s the reason so few videos ever actually do achieve “viral” status. Nonetheless, video marketing has become slightly more scientific based on the analytics you can pull from various hosting platforms. In particular, I’ve found the data from YouTube Insights to be incredibly useful for tailoring content to a specific audience’s interests.

Just recently, I discovered that YouTube has now extended access to most of their analytics to the public. In other words, any person watching any video on YouTube can now look at various statistics including total views, comments/favorites/ratings, links, audience demographics, honors and more. This isn’t breaking news, but it also wasn’t something that was buzzing around when it was put in place in June. In my eyes, this is HUGE.

Think about the competitive insight that YouTube has just opened up. Rather than dig deep on details, I highly encourage you to hop over to this fantastic post by CJ Bruce that goes into details about how to maximize use of all the data provided. I’ve also included a quick graphic below so you can see how to access the analytics from any individual video page (note, not a channel).

Cheers,
Scott

YouTube Insights


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Facebook Improves Insights Dashboard

Hold your horses, this is not intended to be a breaking news post. If it was, I’d quickly receive a D- as a member of any crisis communications team.

A couple of weeks ago, Facebook announced the launch of their new and improved insights dashboard. Page admins are used to seeing a setup similar to the dashboard below:

When first launched, the dashboard above was a huge step forward but still presented a bit of a visual challenge for quick analysis. In addition, the dashboard was missing analytics around site referral domains as well as traffic analysis around different sections of your page.

Facebook stepped up big time in my book on this front. The new dashboard (accessed by admins at www.facebook.com/insights) is incredibly easy to navigate, more visually appealing and provides the following insight additions:

  • Single analytics dashboard for Facebook pages, applications, Websites integrating Facebook social plugins
  • Insights around referral traffic as well as tab views for your page
  • New demographics visualization (see below)
  • Ability to print and save visual graphs

From official Facebook Developer post

There are some additional benefits that you can read about on the official post linked to above. I really see these as key improvements to honing in on the type of content that will resonate best with your fans. Check it out!


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