Note:  This post also appears on Waggener Edstrom’s Thinkers & Doers blog.


In the communications industry, “creativity” carries a wide array of meaning and interpretation. All too often, the word is aligned with designers and marketing specialists who are responsible for creating a fancy brand or dreaming up a viral PR/ad campaign. Dangerous.

For agencies large and small, it’s all too easy to bucket out creativity without recognizing the crucial importance of infusing a creative mindset across an agency setting. In essence, creativity should never be thought of as that “thing” that you focus on only during client brainstorms. Similarly, creative resources should never be aligned with “X person” at your agency that is identified as THE creative head.

The reality is that each and every person at your agency has the potential to be creative. How your agency activates and leverages that potential as an asset to your client base and as an overall competitive threat is a key capability differentiator.

Last week, I had the opportunity to chat with David Mahlmann, VP, Ideation and Creative Insights at Waggener Edstrom to discuss his thoughts on infusing creativity into agency culture.

I couldn’t agree more with David’s thoughts on the topic. Personally, it’s the creative nature of my job and the industry that keeps me excited each and every day. In the world of communications, there are no boundaries to how we craft messages, build narratives and develop compelling prompts to generate action.

Whether it’s the physical environment of your agency, your team’s approach to brainstorming or the unique way you pitch new business and market yourselves online, take a moment to think about the multitude of ways creativity can separate your agency from the pack.


Join the conversation! 1 Comment

  1. Great Post Scott!

    As someone who has had the opportunity to work very closely with DM, I can say that this is something he is passionate about, and to say so is an understatement. He puts weight into this point in a way that even the most effective creative directors cannot.


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