Continuing from my previous post on Jim Tobin’s Social Media is a Cocktail Party, I wanted to address a few other key learnings from various chapters throughout the book. Listening Process Jim rightfully devotes a chapter of his book to outlining the importance of the listening process. You wouldn’t run into a cocktail party yelling […]

Holiday season is upon us. If you’re like me, that means a lot of airline travel (please be kind in ’09 ORD!)…and inevitable delays…and plenty of reading time. Alternatively, it may mean holiday parties and colleague gift exchanges. Whatever the case may be, here’s a great gift idea and resource to get yourself, your boss […]

If you’re active over on Twitter, you’ve likely come across tweets that include topics, keywords, locations, conferences or events proceeded by a “#”. Known as “hashtags“, the purpose of these identifiers is to create groupings to help users easily follow conversation around a particular topic. Just as you use a tag to help people find […]